Privacy Policy
Freedom Treatment Privacy Policy
1. Information We Collect
Personal identifiers
name, date of birth, phone number, email address, home address
Health information
medical history, treatment records, and other Protected Health Information (PHI) as defined by HIPAA.
Technical information
IP address, browser type, device information, and usage data when you visit our website
Communication information
records of your interactions with us, including phone calls, emails, and SMS/text messages.
2. How We Use Your Information
Provide medical and behavioral health services.
Schedule and confirm appointments.
Communicate important updates about your care, treatment, or services.
Respond to your inquiries and provide customer support.
Maintain compliance with federal and state regulations.
Improve our website, services, and patient experience.
3. How We Share Your Information
With healthcare providers and professionals directly involved in your treatment.
With insurance companies and payors for billing and payment purposes.
With government agencies, when required by law.
With business associates who perform services on our behalf (all bound by HIPAAcompliant agreements).
As otherwise required or permitted under HIPAA and applicable law.
4. SMS/Text Messaging Policy
No Data Sharing for Marketing
Your mobile phone number and SMS consent will not be shared, sold, or disclosed to third parties or affiliates
Opt-In Required
You will only receive SMS/text messages if you have explicitly opted in through signed consent or digital agreement.
Opt-Out Anytime
Reply “STOP” or contact our office to discontinue SMS communications. This will not affect your ability to receive care or services.
Message & Data Rates
Standard carrier message and data rates may apply. You are responsible for these charges.
Use of Information
Any PHI shared via SMS will be safeguarded under HIPAA. However, SMS is not always a secure method of communication. Please limit sensitive health details in text messages.
No Third-Party Disclosure
SMS consent is not shared with third parties.
5. Cookies and Online Tracking
6. Your Rights
Access and obtain a copy of your health information.
Request corrections or amendments to your information.
Request restrictions on certain uses and disclosures.
Request confidential communications by alternative means.
File a complaint if you believe your privacy rights have been violated.